Frequently Asked Questions

BlueWater Wash is changing the way you think about laundromats. Naturally, you might have some questions about how everything works. Hopefully, this list of commonly asked questions can help.

Frequently Asked Questions

How much does a wash cost?

The cost of each load varies depending on which machine size you choose as well as what cycle modifiers you select before beginning your wash cycle.

If you’re unsure of which size washer best suits your needs, ask one of our friendly attendants for assistance and they will be glad to help!

What payment options are available?

Since all of our services are paid for through the BlueWater Wash Laundry Card (Self Service, Wash & Fold, and Vending Machines), our Laundry Card Kiosks accept Cash, CreditCard, EBT cards, Apple and Samsung Pay.

Forget your Laundry Card? Use the LaundryCat App on your phone and simply tap your phone on the card reader attached to your machine to pay for your wash cycle. It’s as easy as that!

Do the washers lock?

Yes your washer remains locked during the entire wash cycle. Be sure to be present when the cycle completes to remove your clothes, as we are not responsible for lost, stolen, or damaged items.

How long is a wash cycle?

Each wash cycle completes in 30-35 minutes.

What is the LaundryCat App?

The LaundryCat App allows our customers another payment option via their cell phone. They can effortlessly begin their loads of laundry by simply tapping their phone on the card readers attached to each laundry machine. If you need assitance, flag down one of our attendants and they will gladly assist you!

You can also check your available LaundryCat balance on the app and add additional money to your balance via Apple/Samsung Pay or with any debit/credit card.

How quickly can my WDF order be completed?

At BlueWater Wash, we offer same day and next day Wash & Fold Service.We’re here to accomodate you, depending on your needs! Customers will also receive a text message as soon as their order is complete and ready for pickup.

What products do you sell in the store?

Detergent, Fabric Softener, Dryer Sheets, Snacks and Drinks, as well as our Heavy Duty BlueWater Wash Laundry Bags! We’ve got you covered if you forget the essentials when you leave your home!

How does the dryer know how many minutes I've earned?

After your wash, depending on which size washing machine you use, your laundry card communicates with the dryer that you choose to award you your free dry minutes!